Grayscale a Leader in Candidate Relationship Management on G2

Grayscale was recently recognized as a Leader in Candidate Relationship Management on G2, a peer-to-peer review site that allows current and former users to rate technology solutions and share their experiences with providers.

As a #customerfirst organization, user and customer feedback is a critical component of the Grayscale strategy and we are honored by this recognition.

Grayscale is one of the best ways for me to keep my candidates warm while I wait for feedback from managers on whether they want to move forward. It’s also been super helpful in scheduling face to face interviews with candidates instead of going back and forth via email. I love that they can choose when to respond to me and that I can schedule my messages.


Grayscale’s platform has been proven to streamline the hiring process for high-volume recruiting teams through automation, interview self-scheduling, and more. The platform is easy to use and functionality is integrated directly into a recruiters workflow.

But it is more than features and tech. Grayscale is dedicated to providing stellar experiences end-to-end with an internal focus on implementations, customer success, and support.

I love how easy it is to use. There are features that allow me to customize templates and overall it makes my job easier. My rep is super responsive and helpful as well.


Our commitment to customer satisfaction goes beyond celebrating positive feedback, it’s also about a willingness to listen to all user feedback, good and bad, in a effort to continually improve and #bebettereveryday.

[Grayscale] could use some work on more complex flows, reporting, and response management. We’ve tried to run experiments to different groups, and reporting on impact of those different treatments has been tricky.


In the coming months, Grayscale is excited to expand its feature set to better serve HR and TA teams. These enhancements will include improvements to self-scheduling, expanding channel support into WhatsApp, as well as additional automation capabilities and integrations for high volume hiring to further streamline the recruiting process of our customers.

Grayscale has consistently been a top-performer and this recognition is a reflection of the company’s dedication to providing innovative solutions that meet the needs of its customers.

The company is committed to maintaining its position as a leader in the industry by continuing to provide exceptional service and developing new features to further enhance the hiring and onboarding process for recruiters, candidates, and employees.


A little bit about G2

More than 80 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews.


A little bit about Grayscale

Grayscale offers Frontline Engagement solutions that empower HR and talent acquisition teams to hire more quickly, onboard more efficiently, and retain top talent through a range of features including 1:1 and bulk texting, automation, self-scheduling, and more. Our platform integrates seamlessly with popular ATS/HCMs such as Greenhouse, Lever, SAP SuccessFactors, and Workday, making it simple to engage with talent, automate workflows, and deliver a personalized candidate experience.

Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick’s Sporting Goods, DoorDash, and Frontier Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition. Join the many satisfied companies who have chosen Grayscale as their go-to solution for Frontline Engagement and take your hiring efforts to the next level.