New Grayscale Features That Delight
Grayscale is dedicated to providing our customers with simple solutions that improve the hiring experience for recruiters, managers, and candidates. As a result we are pleased to share a peak at some of the recent enhancements to our core platform that makes hiring with Grayscale a breeze!
New Inbox Filters & Controls
Easily sort and filter your inbox by unread and unresponded messages, mark a message as unread, assign additional followers, archive messages, and keep your place when scrolling through candidate conversations. Grayscale tracks when you or another user responds to a candidate conversation and updates accordingly.
Saved Links
Grayscale’s Saved Links feature lets you keep track of static links from third party providers that can be easily included in messages. Track static calendar links, job board or application links, and more.
Improved SMS Template Management
Admins are now able to manage, edit, & delete templates from disabled users templates as well as change the owner of any shared templates from a disabled user.
All-Jobs Controls and Permissions
New permissions to create automations that target "All Jobs" within your ATS are now only available to Admin users - previously created automations are unaffected.
Greenhouse & Lever Automated Reminders
Reduce redundant reminders for interviews on the same day to improve the candidate experience - candidates will receive only 1 text reminder when they have multiple interviews within a 6 hour period.
SAP SuccessFactors New Permissions & Controls
Admins have the ability to choose which SuccessFactors job stages appear in Bulk Messaging and Automations.
Automation Enhancements
Automation Filtering
Quickly filter by status, this will allow users to quickly remove candidates once they are hired or rejected.
Nudges on Automation
Add nudges to automations to further streamline redundant tasks and simplify follow-up.
Upgrade Options
In addition to the enhancements to our core functionality, Grayscale has recently expanded our platform functionality with 2 platform upgrade options that will further simplify your high-volume hiring strategy and improve results. Frictionless self-scheduling and expanded reach through WhatsApp.
Scheduling
This upgrade streamlines the phone-screen and interview scheduling experience by putting the candidate in the driver’s seat. Users can send unique and secure booking links directly to a candidate via SMS or Whatsapp allowing them to book directly on the recruiter or hiring managers integrated calendar. No more back and forth means a better and faster experience.
When coupled with interview reminders you see less no-shows and a faster time to hire.
This upgrade brings a new channel into your hiring strategy - WhatsApp. Users can Whatsapp anyone in any country where WhatsApp is available (excluding: China, North Korea, Syria, Qatar, United Arab Emirates), increasing your reach with 1-to-1 messaging.
Texting is still the most popular channel in the US and Canada but WhatsApp is a popular option in many other countries, leveraging both greatly increases candidate engagement and drives a better candidate experience. Limitations to apply.
Looking to the Future
This is only the beginning of the new and improved Grayscale. We live in a time of unprecedented innovation and growth and we are ecstatic to be on this journey with you!
Grayscale a Leader in Candidate Relationship Management on G2
Grayscale was recently recognized as a Leader in Candidate Relationship Management on G2, a peer-to-peer review site that allows current and former users to rate technology solutions and share their experiences with providers.
As a #customerfirst organization, user and customer feedback is a critical component of the Grayscale strategy and we are honored by this recognition.
Grayscale is one of the best ways for me to keep my candidates warm while I wait for feedback from managers on whether they want to move forward. It's also been super helpful in scheduling face to face interviews with candidates instead of going back and forth via email. I love that they can choose when to respond to me and that I can schedule my messages.
Grayscale's platform has been proven to streamline the hiring process for high-volume recruiting teams through automation, interview self-scheduling, and more. The platform is easy to use and functionality is integrated directly into a recruiters workflow.
But it is more than features and tech. Grayscale is dedicated to providing stellar experiences end-to-end with an internal focus on implementations, customer success, and support.
I love how easy it is to use. There are features that allow me to customize templates and overall it makes my job easier. My rep is super responsive and helpful as well.
Our commitment to customer satisfaction goes beyond celebrating positive feedback, it’s also about a willingness to listen to all user feedback, good and bad, in a effort to continually improve and #bebettereveryday.
[Grayscale] could use some work on more complex flows, reporting, and response management. We've tried to run experiments to different groups, and reporting on impact of those different treatments has been tricky.
In the coming months, Grayscale is excited to expand its feature set to better serve HR and TA teams. These enhancements will include improvements to self-scheduling, expanding channel support into WhatsApp, as well as additional automation capabilities and integrations for high volume hiring to further streamline the recruiting process of our customers.
Grayscale has consistently been a top-performer and this recognition is a reflection of the company's dedication to providing innovative solutions that meet the needs of its customers.
The company is committed to maintaining its position as a leader in the industry by continuing to provide exceptional service and developing new features to further enhance the hiring and onboarding process for recruiters, candidates, and employees.
A little bit about G2
More than 80 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews.
A little bit about Grayscale
Grayscale offers Frontline Engagement solutions that empower HR and talent acquisition teams to hire more quickly, onboard more efficiently, and retain top talent through a range of features including 1:1 and bulk texting, automation, self-scheduling, and more. Our platform integrates seamlessly with popular ATS/HCMs such as Greenhouse, Lever, SAP SuccessFactors, and Workday, making it simple to engage with talent, automate workflows, and deliver a personalized candidate experience.
Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick's Sporting Goods, DoorDash, and Frontier Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition. Join the many satisfied companies who have chosen Grayscale as their go-to solution for Frontline Engagement and take your hiring efforts to the next level.
Grayscale is Recognized as a Fall 2022 Category Leader by SourceForge
Grayscale is proud to announce we have been recognized as a Fall 2022 category leader by SourceForge. SourceForge is the world’s largest software and services review and comparison website.
To win the Fall 2022 Leader award, each winner had to receive enough high-rated user reviews to place the winning product in the top 5% of favorably reviewed products on SourceForge, which demonstrates the utmost quality that Grayscale delivers to customers.
This award recognizes exceptional companies and products with a significant amount of recent favorable user reviews putting them in the top tenth percentile of highly reviewed products on SourceForge.
“Grayscale has been a game changer in getting offer letters across the finish line (by using nudges & automations). We went from having to hunt down 20-30 people each week to having one outstanding, unsigned offer letter after implementing Grayscale into the process!”
- Chobani
About SourceForge
SourceForge is the world’s largest software comparison directory, serving nearly 30 million users every month and featuring user reviews, product comparisons, software guides, and more. SourceForge's mission is to help businesses find the best software to fit their needs and budget. There are a variety of software tools available to businesses, and there are tools in almost every category and niche, each serving a slightly different purpose. SourceForge also powers the Slashdot.org/software/ business software and services directory.
Grayscale Raises $7.5M to Continue Transforming High-Volume Hiring
When Hubert and I founded Grayscale, we did so with the goal of helping make the hiring process more human for candidates and recruiters. Early on, we found the real hero in our story – the most underserved member of a talent acquisition org – recruiters focused on high-volume and hourly hiring.
Over the past 4 years, we've been focused deeply on serving high-volume hiring teams, supporting them with simple, effective tools that make their lives easier and help them provide a best-in-class candidate experience. Our SMS-first hiring platform accelerates and automates hiring and onboarding. This helps teams speed up hiring outcomes, by reducing candidate ghosting, and create more human experiences for hourly, enterprise hiring.
Today, Grayscale serves nearly 400 amazing brands like Hershey's, Chobani, DICK'S Sporting Goods, Wayfair, Amazon, DoorDash, GardaWorld, and Samsung, and we're just getting started.
We're Doubling Down on Our Mission
Over the past 12 months, we've more than doubled our customer base, grown revenues by 2.5x, and doubled our team size. I believe this is a testament to our team's hard work and focus, and I'm grateful to work alongside such amazing people in support of our wonderful customers.
To better serve our customers, we recently closed our $7.5M Series A, led by Atlanta Ventures and with support from Overline and Jon Hallett. We're thrilled to announce that Rob Forman, co-founder, and president of SalesLoft, has joined our board. I couldn't be happier with the investors we have around our table as we enter the next phase of our business.
We will use this capital to accelerate the value we're delivering to our customers by investing in our product and building out our team. We'll be hiring in all areas of our business, including enterprise sales, product, engineering, and customer success. HERE is a full list of our openings.
A heartfelt ‘thank you’ from Hubert and me to all of our wonderful customers, teammates, and investors who have supported us along the way. We wouldn’t be here without you.
Here's to the next chapter at Grayscale! 🎉
- Ty Abernethy, Cofounder & CEO
PS: Did I mention we’re hiring? 😊 Check out our open roles HERE.
Grayscale Wins the Summer 2022 Top Performer Award from SourceForge
Grayscale is proud to announce we have been awarded the Summer 2022 Top Performer Award by SourceForge. SourceForge is the world’s largest software and services review and comparison website.
This award recognizes exceptional companies and products with a significant amount of recent favorable user reviews putting them in the top tenth percentile of highly reviewed products on SourceForge.
“Love Grayscale for our production side of our recruiting needs. My team and I have found that production candidates typically answer the most when we use grayscale since most are not looking at their emails during the work day and instead on their phones. We have found more success in finding quality candidates this way.”
- Patrick M., Recruiter
About SourceForge
SourceForge is the world’s largest software comparison directory, serving nearly 30 million users every month and featuring user reviews, product comparisons, software guides, and more. SourceForge's mission is to help businesses find the best software to fit their needs and budget. There are a variety of software tools available to businesses, and there are tools in almost every category and niche, each serving a slightly different purpose. SourceForge also powers the Slashdot.org/software/ business software and services directory.
Leverage Texting in Taleo with Grayscale
We’re so excited to announce our upgraded Taleo texting integration is live!
You can now use Grayscale right inside of Taleo Business Edition & Taleo Enterprise to make communicating with candidates easier than ever.
Leverage Grayscale’s Entire Suite of Tools, Directly within Taleo
Grayscale is a feature-rich applicant engagement tool designed for recruiters on Taleo. Text, send bulk messages, and survey your candidates all within Taleo.
You Can Message Candidates Directly within Taleo
Engage candidates where they are - on their phones. There's no better channel to engage candidates and drive the process forward for high volume hiring. 🏄♀️
Get to the Human Steps Faster
Start taking meaningful steps with your candidates faster, without replacing the human elements. 💐
Keep Your Finger on the Pulse with Advanced NPS Surveys
NPS surveys are built into Grayscale to help you understand your candidates and uncover insights to grow your talent pool. 💫
Track the Metrics That Matter to Your Team
Keep an eye on metrics like cold response rates, cold response times, messages sent, and conversations had. 💪
Ready to give it a try?
Activate Your Taleo Integration Today 🤗
Book a demo with us, and help your team transform their volume hiring process with Grayscale.
Grayscale Supercharges Texting in SAP SuccessFactors
We’re so excited to announce our upgraded SAP SuccessFactors texting integration is live, and we’ve now officially launched in the SAP Store!
You can now use Grayscale right inside your ATS to make communicating with candidates easier than ever.
Leverage Grayscale’s Entire Suite of Tools, Directly within SAP SuccessFactors
Grayscale is a feature-rich candidate engagement tool designed for recruiters on SAP SuccessFactors. Text, send bulk messages, automate communication, and survey your candidates all within SAP SuccessFactors.
You Can Message Candidates Directly within SAP SuccesFactors
Engage candidates where they are - on their phones. There's no better channel to engage candidates and drive the process forward for high volume hiring. 🏄♀️
Automate the Busy Work, and Get to the Human Steps Faster
Leverage automations to start taking meaningful steps with your candidates faster, without replacing the human elements. 💐
Keep Your Finger on the Pulse with Advanced NPS Surveys
NPS surveys are built into Grayscale to help you understand your candidates and uncover insights to grow your talent pool. 💫
Track the Metrics That Matter to Your Team
Keep an eye on metrics like cold response rates, cold response times, messages sent, and conversations had. 💪
Ready to give it a try?
Activate Your SAP SuccessFactors Integration Today 🤗
Visit us in the SAP Store, or book a demo with us directly, and help your team transform their volume hiring process with Grayscale.
Grayscale Named Emerging Favorite on Capterra
Grayscale is proud to announce its recognition in the flagship reports of Gartner Digital Markets (Capterra and Software Advice) for the Recruiting Software category. These reports are independent assessments that evaluate a number of parameters to generate a list of market leaders in the software space that offer the most popular solutions.
Have a look:
2022 Capterra Recruiting Shortlist
2022 Software Advice Recruiting Frontrunners
"It's a night and day difference from before - Grayscale is helping us have more quality conversations with candidates."
- Breanne Ness, Transwest
Grayscale is rated 4.8 (out of 5) on all Gartner Digital Market brands. We would like to sincerely thank all our users for the support we've been given along the way, and the positive feedback we've received.
Want to review Grayscale? Click here.
Grayscale Raises $3.25m to Help Make High Volume Hiring More Human
We’re thrilled to announce that Grayscale has raised a $3.25M Seed round. This is a big milestone for the company -- and we can’t wait to put the funds to good use in supporting our amazing customers.
Over the past year, Grayscale has grown by 425%, helping hundreds of growing businesses like Amazon, Wayfair, Peloton and DoorDash streamline their high volume hiring – creating greater transparency in the hiring process and delivering a best-in-class candidate experience. Our customers have created a more human-centric hiring process for nearly 2M candidates to date – and we’re just getting started.
This round was led by Atlanta Ventures, and we couldn’t be more excited about this partnership. David Cummings, Jon Birdsong, and the team have helped support Grayscale from the beginning, from offering me an extra desk when I was starting out, to introducing me to my co-founder, Hubert Liu, who was previously on staff with Atlanta Ventures. Trust is built over time, and we couldn't have found better value-aligned partners to support us on this journey.
Additionally, we’re thrilled to announce investment from Rob Forman and Kyle Porter (SalesLoft Co-Founders), and Edwin Marcial (Former CTO at Intercontinental Exchange).
We plan on utilizing this capital in the following ways:
- Continue to build out our amazing team (We’re hiring in Engineering, Sales, and Customer Success!)
- Accelerate our pace of shipping new functionality to better support high-volume recruiting for global talent acquisition teams
- Deploy new integrations with leading applicant tracking systems to support our growing customer base
Grayscale’s mission is to help make the hiring process more human. Interested in joining us on the journey? Check out our career site for a full list of open positions.
Onward and upward,
Ty Abernethy
CEO & Co-Founder
Grayscale