Looking for a Paradox Alternative?
Meet Gracie
Grayscale’s human-centered AI Agent, Gracie, is the top rated Paradox alternative for enterprise hiring teams. Let us show you why.
Trusted By Leading Brands
Real Results From Real Customers
“I don’t know how you guys did it but it was magical how easy it was to implement your AI Agent. We could’ve turned it on in a week! We had evaluated Grayscale and Paradox, and we’re thrilled with our decision.”
– Director of HRIS, Havertys Furniture
A Smarter Approach to AI
Grayscale is a strong, feature-rich alternative for companies seeking a more human-centered approach to AI and candidate experience. Designed for enterprise, high-volume hiring teams, Grayscale delivers speed and efficiency without sacrificing connection or candidate dignity.
Feature Comparison Table
| Feature | Paradox | Grayscale |
|---|---|---|
| Time-to-Value | 12 months | 3 months (many under 8 weeks) |
| AI Model | Proprietary AI Assistant | Advanced AI Agent powered by Amazon Bedrock |
| Context Switching | Limited | Natural, multi-context conversations |
| Channels | SMS, WhatsApp, Web, WeChat | SMS, WhatsApp, Web (Voice AI coming soon) |
| Multilingual Support | Hard-coded per workflow | Auto-detects & converses in 20+ languages |
| Customization | Limited tone & branding | Fully customizable branding, voice, and tone |
| Interview Scheduling | Yes | Yes |
| Career Site Chatbot | Yes | Yes |
| Screening & Scoring | Yes – includes Traitify assessment | Yes |
| Company & Job Related FAQs | Yes – company FAQs only | Yes – company and job-specific FAQs |
| Support for Hiring Managers | Yes | Yes – plus AI assistant embedded in ATS |
| Total Cost of Ownership | $350k–$2M + full-time administrator | $50k–$250k |
| Support | Requires tickets, slower resolution | Self-managed, no tickets needed, support response: 12 mins, resolution: 40 mins, CSAT: 95% |
Why Enterprises Switch to Grayscale
Quality of Candidate & Manager Experience
Grayscale offers a context-aware, next-gen AI solution that is simple and helpful, yet powerful. Create a truly human-centered experience.
Complementary With Your Current Tech Stack
Grayscale doesn’t require a total ATS overhaul to implement. Recruiting teams stay in the ATS 90%+ of the time with Grayscale, compared to less than 40% with Paradox.
Flexible, Scalable Automation
Our flexible solution allows you to automate the full hiring experience, or just key friction points.
4x Faster Time-to-Value
4x Faster Time-to-Value Implement Grayscale in less than 90 days versus 9-12 months with Paradox.
Lower Total Cost of Ownership
Transparent pricing up to 85% more affordable than Paradox.
Advanced AI + Security
LLM-powered agent, fully secured, no customer data used for training. Built on Amazon Bedrock.
Grayscale Capability Breakdown
Grayscale’s AI Agent vs Paradox’s AI Assistant
Grayscale’s AI Agent can independently handle repetitive tasks while giving recruiters control. Paradox’s AI Assistant relies on decision-tree logic, surfacing tasks for humans to complete—less context-aware and more rigid.
Multi-Channel + Multilingual
Grayscale engages candidates across SMS, WhatsApp, and Web, switching seamlessly between channels. Its AI automatically supports 20+ languages without hard-coded scripts. Voice AI and email support coming soon.
ATS Integration Depth
Grayscale keeps your ATS as the source of truth, with recruiters spending 90%+ of their time in-system. Paradox requires custom workflows and pulls recruiters out of their ATS daily.
Support & Service Quality
From implementation to ongoing success, Grayscale provides a dedicated team with response times under 12 minutes, resolution times of 40 minutes, and 95% CSAT. Updates and workflow changes can be done instantly—no support tickets required.
Candidate Experience: Human vs Bot-Centered
Paradox is a best-in-class high-volume ATS. It delivers fast, frictionless hiring via their AI Assistant, Olivia – designed to be the primary point of contact with every candidate.
Grayscale takes a more human approach to automation. Our AI Agent, Gracie, can drive the whole hiring process or support recruiters and managers from the passenger seat.
Enterprise-Grade Security
Grayscale’s top priority is enterprise-grade security and data privacy. Unlike alternatives, it has never suffered a data breach and does not use customer data to train AI models.
Switch to a smarter, faster, more secure alternative.
With 67% faster time-to-value, up to 85% more affordable pricing, and a human-centered approach, Grayscale is the modern alternative to Paradox.