SAP SuccessFactors + Grayscale
Automate hiring and employee engagement inside SAP SuccessFactors.
Gracie and Grayscale agents guide candidates through apply, coordinate interviews, support onboarding, and keep employees connected across the entire workforce.
One platform. From candidate to employee.
Grayscale adds an AI-powered engagement layer that works natively inside SAP SuccessFactors.
From the first candidate interaction through onboarding and employee communication, Grayscale automates the tasks that slow down HR and recruiting teams.
AI Assistant: Gracie
Gracie provides an always-on conversational experience that guides candidates through the hiring process.
Candidates can interact through career sites, web chat, SMS, WhatsApp, or QR codes.
Gracie answers questions, helps candidates apply, screens applicants, and captures candidate information automatically.
Conversational apply experience
Job search by keyword or location
Candidate screening and ranking
Resume uploads and candidate data capture
Automated follow-ups when candidates pause applications
Multilingual support across 50+ languages
Candidate Engagement inside SAP
Grayscale enables recruiters to communicate with candidates instantly through SMS or WhatsApp without leaving SAP SuccessFactors Recruiting.
Recruiters stay inside the ATS while conversations, reminders, and automated messages keep candidates engaged throughout the hiring process.
Two-way SMS and WhatsApp messaging
Message templates and custom snippets
1:1 or bulk candidate messaging
Automated outreach triggered by hiring stage
Attachments and message tracking
Reporting on engagement performance
Automated Interview Scheduling
Candidates can instantly book interviews based on recruiter availability.
Grayscale synchronizes recruiter calendars and generates secure scheduling links that eliminate back-and-forth coordination.
Automated reminders and rescheduling significantly reduce interview no-shows.
Candidate self-scheduling
Automated reminders and confirmations
1:1, group, and pooled interviewer scheduling
Custom scheduling buffers and availability
Calendar integrations with Google, Outlook, Exchange, and Microsoft 365
Video integrations with Teams, Zoom, and Google Meet
Mobile-first Onboarding
Grayscale keeps new hires engaged between offer acceptance and their first day.
Automated preboarding messages, reminders, and task notifications ensure new hires complete onboarding activities and arrive ready to start.
Automated welcome and preboarding communications
Bulk or 1:1 messaging with new hires
Task reminders and onboarding nudges
Real-time visibility into onboarding progress
Synchronization with SAP SuccessFactors Onboarding
Employee Engagement beyond hiring
Grayscale extends communication beyond recruiting to support ongoing employee engagement.
HR teams can reach employees instantly, automate important communications, and improve task completion across the workforce.
Mobile-first employee messaging
Target communications by role, department, or location
Emergency alerts, policy updates, and reminders
Mobile-first employee messaging
Target communications by role, department, or location
Emergency alerts, policy updates, and reminders
Business outcomes forSAP SuccessFactors customers
Reducetime-to-hire
Automated engagement and scheduling move candidates to interview fast
Improve candidate andemployee experience
Real-time communication keeps candidates and employees informed and engaged.
Save hours of HR andrecruiter time
Automation removes manual administrative work.
Scale global hiring andHR communication
Support high-volume recruiting and distributed workforces across regions.
Built for SAP SuccessFactors customers
Grayscale is a certified SAP SuccessFactors partner and available through the SAP Store.
Recruiters and HR teams stay inside SAP while Grayscale handles candidate engagement, scheduling, onboarding communication, and employee messaging.
Enterprise-grade security and compliance including SOC 2 and GDPR.
See Grayscale working with SAP SuccessFactors
Discover how Gracie and Grayscale agents automate recruiting, onboarding, and employee communication directly inside SAP SuccessFactors.