Text candidates and employees – without ever leaving SuccessFactors
Text candidates and employees directly from inside SuccessFactors with Grayscale. Unlock 2-way texting, including text campaigns, bulk messages, and automations. Integrates with Recruiting, Onboarding, and Employee Central.

Leverage AI automation to cut time-to-fill in half
Recruiters and hiring managers spend hours on admin tasks. With Grayscale, give your team time back by automating candidate screening, interview scheduling, and answering FAQs. Our AI assistant, Gracie, supports candidates throughout the process, from hello to hired.
Integrates with Recruiting, Onboarding, and Employee Central
Grayscale supports the entire candidate-to-employee lifecycle, so you can utilize one system across talent acquisition and HR. Leverage texting and automation to supercharge steps like onboarding to create a high touch, mobile-first experience that accelerates the process and increases conversion.
Automate interview scheduling and save hours for recruiters and managers
Recruiters and hiring managers waste so much time coordinating interviews. Let Grayscale automate interview scheduling and reminders and reduce ghosting for your team. We support all your interviewing needs, including 1:1 interviews, panel interviews, and hiring events.
Create a high-touch employee experience for your deskless workers
Deskless employees don’t check email and rarely log in to their HRIS. It’s time to start engaging them on channels they do check – SMS and WhatsApp. With Grayscale, text employees 1:1 or in mass to share updates and alerts, and automate reminders for tasks to complete in EC, such as renewing an expiring license.
What Grayscale Means for Your Organization
36%
Faster Hiring – Reduce time-to-fill with an automated candidate journey
100+
Hours Saved Per Recruiter – Automation and an always-on AI Assistant to support your team 24/7
53%
Less Candidate Ghosting – Improved candidate experience and automated follow-ups & reminders
20x
More Engagement – AI-powered messaging across SMS & WhatsApp boosts candidate and employee engagement
Every conversation is an opportunity. Grayscale’s AI transforms candidate interactions into actionable insights—giving you the data to optimize every hiring decision.