Turn 30 minutes of work into 30 seconds of decisioning

Grayscale’s Interview agents handle phone screens end to end – so recruiters stop spending their days on repetitive calls and transcription.

Instead of conducting 20-minute phone screens and 10 minutes of writing up notes, recruiters spend 30 seconds reviewing recordings, transcripts, summaries, and scores to decide what happens next.

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Where recruiter time disappears

For high-volume teams, phone screening is the single biggest time sink in hiring.

One of our clients report that their recruiters spend up to 80% of their time running phone screens. That typically means:

  • 12–20 phone screens per day
  • 20–30 minutes per screen
  • Manual note-taking and transcription after every call

This is not evaluation work. It is execution work.

Repetitive phone
screens, removed

With Grayscale Interview agents:

Recruiters no longer have to chase candidates and play phone tag

Manual transcription 
disappears

Stop asking the same 
questions over and over

Time wasted answering 
the same FAQs

Recruiters focus on decisions, not conversations.

Interviewing, fully automated

Grayscale’s Interview agents execute phone screens automatically.

Omni-channel engagement

Agents call candidates, leave voicemail, send texts, and retry later if needed. Candidates can return the call directly.

High connect rates

Calls are branded with your company name via Caller ID to increase answer rates.

24/7 candidate availability

Candidates complete interviews when it suits them – day or night.

Natural voice
AI experience

Conversations feel human, fluid, and interruptible. No scripts. No robotic pauses.

Fair, consistent screening at scale

  • Ask the same questions to every candidate
  • Apply the same scoring rubric every time
  • Remove bias introduced by inconsistent screening calls
  • Maintain full human oversight of decisions

Standardization improves quality without sacrificing judgement.

How our Interview agents work

1

Question & answer configuration

  • Fully configurable interview questions
  • Desired answers pulled from your ATS or generated automatically
  • Scoring set as pass / fail / no-score
  • Optional branching and follow-up questions
2

Call experience

  • Answers job and company FAQs during the interview
  • Configurable AI agent name and voice
  • Male or female voice options
  • Accent and language support (English initially)
  • Choose from 5,000+ voices
3

Recruiter experience

After the interview, recruiters see:

  • When the call occurred and outcome
  • Overall score and question-by-question scoring
  • Full call recording and transcript
  • AI-generated summary

Candidates can be automatically advanced and scheduled for the next round without manual intervention.

Part of the Grayscale execution layer

Interview agents are coordinated by Gracie and connect directly to screening, scheduling, and onboarding workflows.

This ensures candidates never stall between qualification and progression.

Save up to 80% 
of recruiter time

By removing repetitive phone screens, Grayscale returns hours of recruiter capacity every day. Hiring scales without adding headcount. Execution replaces effort.

Be first to remove phone screens from hiring

Join early access for Grayscale Interview.